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225 Main Street, Suite 5, Florence, KY 41042

10 year Parts and Labor warranty on new Tempstar heating and cooling systems in write up.

Customer FAQS

DLM Enterprises in Florence receives several frequently asked questions from our customers. We have answered some of the most commonly asked ones below. If you have additional questions not listed on this page, feel free to ask our staff.

Which is better, electric or natural gas heat?

Natural gas is more common and it’s an energy efficient method of heating any type of home. Electric heating systems are a good option when natural gas is too expensive in some areas and they don’t emit the toxic waste that gas units do. For heating a three season room or home addition, electric heat is a good choice. While this is a personal choice, the best option is determined by the size of your home and the area in which you live. In most cases, people choose natural gas heat as the most economical option.

How can I keep my cooling costs down without sacrificing comfort?

Cooling your home in the heat of summer can get expensive. You don’t want to spend an arm and a leg, but you don’t want to be uncomfortable in your own home. One thing you can do is replace incandescent light bulbs with fluorescent bulbs because they give off less heat. It’s also important to replace your filters on time to maximize your unit’s efficiency. You should also keep blinds and curtains closed during the day to block out heat, and you can program your thermostat to stay at a higher temperature when you’re not home while cooling your home before returning.

What size walk-in cooler do I need?

On average, 1 cubic feet of storage space will hold 28 pounds of solid food. The average size for a restaurant is 1.5 cubic feet for each meal you serve per day. If you’re a new restaurant, you can make a rough estimate based on how many tables you have and how many hours you’re open each day, also accounting for food you will keep cool for more than one day (salad dressings, sauces, etc). It’s best to have too much storage rather than not enough. DLM Enterprises is experienced in providing these for many restaurants, so we can most likely help you decide on the appropriate size unit for your location.

How can I keep food from spoiling when the power goes out?

Start by keeping the refrigerator and freezer doors closed as much as possible. A refrigerator will keep food cold for about 4 hours while a freezer should hold its temperature for 24 to 48 hours (the fuller the freezer, the longer it will stay cold. If the power outage is longer, a large block of ice or dry ice (50 lbs) will keep food cold for up to 2 days. When the power comes back on, discard any meat, seafood, leftovers, or eggs that have been at above 40 degrees for more than two hours or any other food that feels too warm or has an unusual smell or color.